Terms of Service

TERMS AND CONDITIONS

By subscribing to or using any service offered through our website or customer dashboard, you acknowledge and agree to be bound by these Terms of Service (“Terms”). These Terms represent a legally binding agreement between you and FA Trading covering all service orders you submit.

Important Information — Please Review Carefully

Welcome to FA Trading (“we”, “our”, “us”), headquartered at our registered business location. We provide a variety of digital support and optimization solutions, which may include:

  • Automated tools designed to detect and fix common Windows operating system problems.
  • Access to a curated collection of troubleshooting guides for issues not handled automatically.
  • Live technical support for specialized issues that require direct assistance.

These Terms form the complete agreement between you and FA Trading for the use of our subscription services, customer support, related tools, and digital resources (“Services”) accessed through www., our customer platforms, or our support channels (“Sites”).

If you are a resident of the United States (including its territories), you agree to the Arbitration Agreement and the class action waiver included within these Terms, except in cases eligible for small claims court.

These Terms also reference our Privacy Policy, which explains how we handle personal data, cookies, and other relevant information collected during your use of our Services.

Agreement and Consent via Electronic Signature

By using our Sites or Services, you confirm your acceptance of these Terms. Selecting “I AGREE” or providing consent electronically has the same legal effect as signing a physical document. You may withdraw consent through written communication; however, doing so may restrict your access to certain Services.

Changes to These Terms. FA Trading reserves the right to update or revise these Terms and our Privacy Policy. Once posted, all updates automatically replace previous versions. You are responsible for reviewing updates periodically. Continued use of our Services after changes are posted indicates acceptance of the revised Terms.

Electronic Communication. You agree to receive communications from us, including account notices, billing information, service updates, and technical support messages. Promotional messages may also be sent consistent with our Privacy Policy, and you may opt out at any time.

Creating and Maintaining Your Account

Account Registration. To access our Services, you must first create an account. You confirm that you are at least 18 years of age and that all information provided—such as email, username, and password—is accurate.

Account Activation. FA Trading may approve or decline new accounts. Activated accounts allow access to subscribed services. Some features may be subject to additional terms outlined during purchase.

Password Protection. Keep your login credentials secure. Notify us immediately if you suspect unauthorized activity. You are responsible for use of your account.

Accuracy of Information. Providing false or incomplete account information may result in suspension or termination of your Services.

Using the FA Trading Client Portal and Desktop Application

The Technovion Client (“Client”) is the software interface that provides efficient access to our Services. The Client may scan your system, detect hardware, establish benchmarks, and run automated optimizations. All intellectual property associated with the Client remains owned by FA Trading.

  • The Client incorporates third-party tools when necessary to provide recommendations.
  • Certain features require an active subscription.
  • You may uninstall the Client at any time using standard operating system procedures.
  • The Client requires an active internet connection and may adjust system settings during normal operation.

User Responsibilities. You agree to use the Client only as allowed by these Terms. You may not reverse-engineer, redistribute, or tamper with it. Updates may be installed automatically. If you do not agree to updates, discontinue use of the Client and Services. Always deactivate the Client when selling or disposing of devices.

Accessing Live Technical Support Services

Subscribers can request live technical support through remote sessions or phone communication. Please ensure your device is connected to the internet and meets system requirements. Live services are provided during normal business hours and may include optional paid services.

  • Supported devices: Windows desktops and laptops
  • Supported software: browsers, email applications, system optimization tools, drivers
  • Supported hardware: printers, webcams, mobile devices, gaming consoles, and other peripherals
  • We cannot guarantee protection against new or unknown threats
Services Not Included with Standard Plans
  • Support for non-Windows operating systems
  • Physical hardware repairs or part replacements
  • On-site technician visits
  • Unsupported or custom software configurations
  • Illegal activities or bypassing copyright restrictions
  • Commercial or enterprise-level device support
  • Any service not specifically listed in your plan
Limitations of Liability
  • Loss or corruption of data
  • Replacement or repair of hardware
  • Software updates beyond our control
  • Support for third-party freeware or shareware
  • Training, programming, or custom development work
  • Recovery of lost software keys
  • Any service not explicitly included in your plan
Contacting Support

For assistance, please reach our team at support@. Additional resources and self-help articles are available through our customer portal.

Subscriptions, Billing, and Cancellation Policy

Subscription Renewal. All subscriptions renew automatically unless canceled. Your payment method must remain valid. Promotional pricing may convert to standard rates unless otherwise stated.

Billing and Refunds. Payments are non-refundable. If you cancel, you will retain access until the end of the current billing cycle. Renewal dates and billing details can be managed directly from your account.

Eligibility. Subscribers must be 18 or older. Services are intended for personal use unless otherwise specified. Parents or guardians may supervise minor users.

Dispute Resolution and Arbitration

We aim to resolve most issues informally. If a dispute cannot be resolved within 30 days, it will be handled through binding arbitration under the AAA Consumer Arbitration Rules. All arbitration will take place on an individual basis and not as part of a class action. Claims must be initiated within one year.

Survival. If any part of these Terms is deemed invalid, the remaining provisions will continue to apply.

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